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Conversations that matter - In-house workshop

ZIntended to provide participants with increased self-awareness along with greater confidence and capability in having challenging conversations and providing feedback that has impact.

Learning outcomes

  • Understand the nature of challenging conversations and what makes them challenging
  • Understand and manage fears around having challenging conversations
  • Develop the key conversational skills – language; empathy; listening; questioning; managing state; taking multiple perspectives
  • Become familiar with conversational tools and frameworks for having the conversations that matter
  • Develop the ability to deliver feedback with impact – both positive and constructive
  • Learn how to deal with difficult emotional responses

As an in-house delivery, Mark Priede the facilitator, will conduct a briefing zoom meeting with you prior to look at specific areas of focus relevant to your needs.

For event dates, costs and bookings, visit the Conversations that matter page.

Visit Conversations that matter - in-house workshops