HomeLearningWorkshopsProfessional Boundaries: Building and Maintaining Right Relationships

Professional Boundaries: Building and Maintaining Right Relationships

Understand what the expected professional boundaries are for staff working directly with people and families receiving support and what behaviours to expect between staff and clients, and what behaviours cross the boundary.

This course will teach you the value of professional boundaries and behaviour, step you through what this looks like, and guide you to help staff build and maintain the “right relationship” with the people they support.

Instructor Led Training (ILT) via Zoom

Duration: One hour

Course outcomes:

  • Know what Professional Boundaries are and what might happen if they aren’t maintained
  • Confidently build right relationships with the people being supported
  • Learn ways to prevent complaints of unprofessional conduct
  • Gain experience using case studies to apply these learnings

This workshop is in partnership with Preventing Harm Initiative (PHI) and facilitated by Donny Raets.

Donny's expertise is in creating manageable ways to identify, report, investigate and most importantly, how to prevent or reduce the likelihood of recurrence.  Donny holds a Diploma of Teaching, Cert IV Training and Assessment, Cert IV Aged and Community Care and has 30 plus years’ experience in education, ranging from Primary through to Tertiary (Vocational Education and Training), remote Indigenous Communities and the Corporate sector.

Her CALD background and training in the Arts support her creation and delivery of meaningful learning experiences.

Who should attend?

NDS recommends that Supervisors, Care and Support staff, Contractors (eg. maintenance staff) and Volunteers within disability service organisations are most suited to attend. 

Event details:

Date: Wednesday, 17 January

Time: 11:00 am to 12:00 pm AEDT

Location: Online 


  • NDS Members: $100 plus GST
  • Non-members: $150 plus GST