HomeNDISNDIS & Sole Traders

It is important that Sole Trader Disability providers are afforded every opportunity to grow viable businesses – so they can deliver quality services and supports to people with disability. Accordingly, this section covers the NDIS from a Sole Trader perspective to provide supports to help you.


Working with the NDIS

The NDIS offers a number of opportunities for sole traders wishing to deliver a support or product. Whether you are new to the sector or experienced, going out alone can be a daunting task. 

This Working with the NDIS resource can be used to support your knowledge of: 

The journey to the NDIS

In 2013, the National Disability Insurance Scheme (NDIS) started in Australia. The Scheme provides people with disability more choice and control over their funded supports. Entering into the NDIS means that people with disability can now choose which service providers they want to work with for their services. Participants in the NDIS will need to identify their service providers and sign an agreement with them.

Service providers will need to have systems in place to support self-directed services and individualised funding arrangements. Read more about the journey to the NDIS.

Upcoming resources

Sole traders can join NDP for just $75 per annum, providing access to information, a learning hub of resources, discounts on a range of goods and services, and connections with other practitioners and sole traders in the sector.

NDIS Readiness

Business Process Development Guide

Developed by NDS, this guide will assist leadership teams to determine their required business processes for operating in the National Disability Insurance Scheme (NDIS) business environment. The guide covers the whole customer lifecycle. At each stage, there is a specific procedure required.

Read the Business Process Development Guide for Providers.

Costing and Pricing Learning Program

Developed by NDS in partnership with the Curtin Not-for-Profit Initiative, the aim of the Costing and Pricing Learning Program is to provide a suite of training and support resources for service providers that can be applied to the challenges of a changing funding environment. The tools are geared towards small and medium-sized providers. The Program can be found at www.cplp.nds.org.au/learning-program.

Becoming an NDIS Provider

Learn about what providers do, including the roles and responsibilities of the Disability Practitioners working in these roles:

  • Plan Managers
  • Support Coordinators
  • Local Area Coordinators (LACs)
  • Early Childhood Early Intervention (ECEI)

Find out more about eligibility and the requirements of becoming an NDIS provider.

Choosing to register as an NDIS provider is a critical decision as it impacts in many ways. It's important that prospective NDIS providers learn about all the benefits of being registered. 

For NDIS Providers

NDIS Practice Standards and Quality Indicators

The NDIS has defined the standards for service provision here.

Code of Conduct

All Disability Practitioners are expected to deliver safe and ethical services in accordance with the NDIS Code of Conduct. This code applies to both NDIS providers and Disability Practitioners (workers). The  NDIS Code of Conduct can be found here. 

There are many supports to help Practitioners understand their obligations:

Worker Screening

Disability practitioners might need to have an NDIS Worker Screening Check, depending on the type of role or job they have. Learn more here.

Incident Management and Reporting Incidents

The NDIS Commissions' role is to provide guidance to build the capacity of NDIS providers to prevent and respond to incidents. The NDSI Commission has powers to take action. All registered NDIS providers must have an incident management system in place to record and manage incidents. Incidents include allegations and must be reported to the Commission.

Positive Behaviour Support Capability Framework

The Positive Behaviour Support Capability Framework forms the basis for determining the suitability as an NDIS behaviour support practitioner. The self-assessment resource guide is located here.

Provider Application Packs

Access the application pack to register as an NDIS provider here. 

Free Phone Consultations for NDIS Business-Related Issues

NDP's sole trader members are now able to access up to three complimentary 20 minute over-the-phone consultations on any NDIS business-related issue with Nexia Australia.

This free consultation period will help point eligible NDP members in the right direction, respond to any quick queries and may help to identify potential issues that may affect their business.

Should a prolonged consultation be required, eligible small businesses and sole traders can access a 10% discount Nexia Australia’s range of accountancy and consulting services, including:
• Business consultation
• Business registration and renewal
• NDIS compliance
• NDIS transition
• Income tax returns & FBT return
• Bookkeeping
• Strategic planning and review
• Cost savings and efficiency review
• Tax
• Annual and monthly financial reporting.

Please note: the discount will not be applied on any government fees or ASIC charges that might be applicable.

Eligibility, Terms and Conditions

  • The Small Business Advice Service is available to small (less than 10 FTE) Organisational Members and Associates of NDS until 30 June 2021.NDS and NDP sole trader members are also eligible to use the service.The service is available nationally during business hours (8.30am - 5:00pm, Australian Eastern Time) and is facilitated by Nexia Canberra, on behalf of Nexia Australia.
  • Nexia Canberra will endeavour to respond to queries within two working days.
  • Each 20-minute free consultation is valued by Nexia Canberra at $167.
  • The advice provided is from Nexia Canberra only. Neither National Disability Practitioners (NDP), a division of National Disability Services Limited (NDS) or NDS itself can be held responsible for the information or advice provided, or any other matter arising out of the complimentary period of service or any advice thereafter.
  • To take advantage of the offer, you will be required to complete a referral form in which you provide your contact details, state the nature of your query and when best for Nexia Canberra to contact you.
  • By emailing us your request for referral, you are authorising NDP to release the information to Nexia Canberra.
  • If additional work is required outside the free 20-minute advice, Nexia Canberra will provide a written quote but will only do so if such additional work and quote is requested by you.
  • You are free to negotiate such terms as may be suitable to you and Nexia Canberra for any future work.
  • NDP is not a party to that agreement and is in no way responsible for any matters arising in the initial advice, or any matters arising from any continuing relationship between you and Nexia Australia.

To access the advice line

Please email your referral request to This email address is being protected from spambots. You need JavaScript enabled to view it.

Information to include: 
Your name:
Position title:
Business/trading name:
Contact number:
Disability service provided (if applicable):
Details of your query:

Working as a Provider

Learn about creating service agreements, pricing, getting paid, promoting, and marketing NDIS provider services.